We conducted a survey of our member database about business during the pandemic and received responses from 100 people. All were owners and leaders of small- to mid-size businesses.
We asked them to look back at the months of January to May 2020 and consider the impacts of the pandemic on their companies both positive and negative.
From the responses we received, we saw that the pandemic had positive effects on efficiency, communication and technological advancement as well as communication, emotional intelligence and decision making. But there were some strongly negative effects on revenue, growth, and the health and wellbeing of employees.
To help them deal with current and future challenges, we recommended four different options: